About the job

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).

Responsibilities

  • Greet customers, walk them to the best possible beauty station.
  • Advise assigned beauticians about customer’s arrival and update them about the services which they want.
  • Confirm appointments of customers via telephone and email.
  • Upgrade services to generate revenue and increase the sales.
  • Process cash and credit card transactions and issue receipts.
  • Offer drinks and converse with customers who are sitting in the waiting area of our salon.
  • Answer inquiries of clients regarding the beauty services of the salon and schedule their appointments.
  • Notify customers about new offers and services of the salon on a timely basis.
  • Provide cross-sell services through brochures and gift vouchers whenever applicable.
  • Update customer records with contact, bill details, appointments and services provided to them.
  • Order and get salon business cards and brochures printed as and when required.
  • Keep the reception area clean.


Qualifications

  • Locally available in Qatar
  • Sales driven
  • Ability to maintain a positive attitude
  • 2+ years of experience working as a Salon Receptionist or Receptionist or a similar role.
  • Knowledgeable in using Computer with proficiency in Microsoft Office and Citrix system
  • Exceptional communication (oral and written) skills.
  • Excellent record-keeping skills.
  • Ability to handle monetary transactions.
  • Good customer service and organization skills